INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRAY

         

         

                 The ITIL certification scheme provides a modular approach to the ITIL framework and is comprised of a series of qualifications focused on different aspects of ITIL best practice to various degrees of depth and detail. The tiered structure of the qualification offers candidates flexibility relating to the different disciplines and areas of ITIL and the ability to focus their studies on key areas of interest.

• Foundation Level
• Practitioner Level
• Intermediate Level
• Expert Level
• Master Level

1) Foundation Level

The Foundation exam is the entry-level certification and offers you a general awareness of the key elements, concepts, and terminology used in the ITIL service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

2) Practitioner Level

• The ITIL Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives.
• It is the next step after ITIL Foundation for professionals who have already learned the basics of IT Service Management (ITSM).
• ITIL Practitioner does not replace any of the existing ITIL certifications.
• ITIL Practitioner covers the Continual Service Improvement (CSI) approach as the way to structure any improvement initiatives.

3) Intermediate Level

The ITIL Intermediate certifications are available to anyone that has passed the ITIL Foundation exam. It has a modular structure with each module providing a different focus on IT Service Management. You can take as few or as many Intermediate qualifications as you need. The Intermediate modules go into more detail than the Foundation certification and provide an industry-recognized certification.

4) Expert Level

The ITIL Expert level certification is aimed at those who are interested in demonstrating knowledge of the ITIL Scheme in its entirety. The certificate is awarded to candidates who have achieved a range of ITIL certifications and have achieved a well-rounded, superior knowledge and skills base in ITIL Best Practices.

5) Master Level

The ITIL Master certification validates your ability to apply the principles, methods, and techniques from ITIL in the workplace. To achieve the ITIL Master certification, you must be able to explain and justify how you have personally selected and applied a range of knowledge, principles, methods, and techniques from ITIL and supporting management techniques, to achieve desired business outcomes in one or more practical assignments.

KEY FEATURES:

1. The guidance covers the entire service lifecycle from the identification of business then IT requirements, to designing and embedding a solution to maintaining the new service through continuous review and improvement.
2. ITIL provides a robust framework for identifying, planning, delivering and supporting IT services that can be adapted and applied to all business and organizational environment
3. Successfully adopting ITIL can help you improve services by providing ways of helping you: 

• Manage business risk and service disruption or failure
• Improve and develop positive relationships with your customers by delivering efficient services that meet their needs
• Establish cost-effective systems for managing demand for your services
• Support business change whilst maintaining a stable server environment.

FAQ:

Who is ITIL for?

Information technology service providers, IT directors and managers, Business Managers and indeed, any organization that depends on IT Services.

What is ITIL Certification?

There are three levels of certification: 1) Foundation Certificate 2) Practitioner’s Certificate 3) Manager’s Certificate

Can I take ITIL classes remotely?

Yes. Some accredited training providers offer virtual classrooms and e-learning.

When do I receive my certificate and pin?

please contact your examination center for the receipt of your certificate and pin. If you have taken a web proctored exam, your certificate and pin will be sent to you shortly after your official results are issued.

Are the exam questions multiple choice, essay style or both?

All questions are multiple choice.

Why does my organization need ITIL?

• You can rely on tried and tested processes of more than 20 years standing.
• You will have access to many templates, checklists, and documents
•  You will see relatively quick results.
• ITIL helps you separate administrative tasks and technical tasks so that you assign the most appropriate resources.
•  It helps keep costs in the organization to a minimum.
•  You can keep segregating non-technical staff from having to get too involved in technical support issues.
• You will be able to better measure technical support performance.

ROBOTIC PROCESS AUTOMATION

   

           

                Any company that uses labor on a large scale for general knowledge process work, where people are performing high-volume, highly transactional process functions, will boost their capabilities and save money and time with robotic process automation software.

                We provide UiPath Training to make you expert in UiPath studio, it is one of the best robotic process automation tools, it’s a complete software solution which automates an organization everyday tasks. It converts complicated tasks into pure UI automation so the work will be very easier and quicker. By using diagrams and flowcharts we can set up the automation activities by using UiPath workflow designer. Using UiPath studio it’s easier to automate the processes. By using drag and drop options we can configure and perform automation very faster, more people can work on the same workflow it gives shareable and reusable components between projects and teams.

KEY FEATURE:

1.   Cost Reduction
2.   Accuracy and Quality
3.   Cycle Time and Cash Flow
4.   Better Customer Experience and Increased Revenue
5.   Technology and IT Independence
6.   Simplicity and Quick Time to Benefit
7.   Scalability and Flexibility
8.   Insight and Analytics

FAQ:

Who should take this course?

Fresher, Working professionals, Business intelligence professionals, Digital Marketing professionals with basic programming knowledge can take up this course All engineers and professionals who want to star career in Robotic Process Automation can take up this course.

 Why should I learn UiPath?

The demand for RPA is increasing rapidly. More than 5 Million jobs are available by 2020 for automation and robotics industry. Its code free, anyone can learn UI Path without any coding knowledge.

Prerequisites?

There are no prerequisites required to learn UiPath.

Are There Any Offer / Discount I Can Avail?  

Yes, offers will keep changing from time to time. Please check with training coordinator or chat with us.

What are the payment options?

You can pay through debit card or credit card or net banking

LEAN SIX SIGMA BLACK BELT

                   

               Anexas Lean Six Sigma Black Belt Certification is a blended certification of Lean and Six Sigma offered to professionals who successfully qualify the Lean Six Sigma Black Belt exam. Lean is a technique or a collection of techniques that help in the reduction of time while delivering products. Six Sigma, on the other hand, is a disciplined approach to improve the quality and maintain consistency in the delivery of products and services. Thus, Lean Six Sigma is an approach that is used to improve services on time while eliminating defects and leading the project towards perfection. Lean Six Sigma has emerged as a popular business management strategy applied to projects globally.

                      The Black Belt certifies an understanding of team leadership, team dynamics and successfully assigning team members with roles and responsibilities. Black Belt Training develops a complete understanding of the DMAIC model in accordance with the Six Sigma principles, basic knowledge of lean enterprise concepts and skills to quickly identify “non-value-added” activities. It helps a company in achieving their process excellence initiatives and delivering increased profits to an organization. Lean Six Sigma Black Belt certification demonstrates one’s ability to deploy skills in enterprise-wide projects and approach, for full-time process excellence roles. Course Agenda for Black Belt Training program follows IASSC Book Of Knowledge.

Possible Candidates for a Black Belt

Lean Six Sigma Black Belt is planned to meet the requirements of the following categories of professionals:

• Senior Management
• Management & Engineering Students
• Team leaders
• Software Professionals
• Project Managers
• Quality Assurance Engineers
• Software Quality Assurance team members

KEY FEATURES

1. Online  and classroom training
2. Course material
3. 60 worked out projects
4. Free eBooks
5. Online test for certification
6. A hard copy of the certificate from Anexas Europe
7. Lifetime validity for a certificate
8. Internationally recognized certificate
9. Free online project guidance
10. Free project certificate
11. Free one-year online project guidance to help with your projects and achieve your goals
12. Two free follow up Skype sessions 1 hr each with experts, coaching online for any help if required.
13. Lifetime membership to Anexas Alumni group
14. Life Time Tuition waiver for repeating this Workshop anywhere in the World by just paying the Venue charges.
15. Business Lunch and refreshment during the program

FAQ:

What’s the focus of this course?

Black Belts work on higher level projects with larger savings potential. Traditionally, their job requires more than 50% of their time be focused on leading Six Sigma projects. However, like Green Belts, Black Belt roles and job requirements will vary between companies.

Is the examination fee included?

Yes, the examination fee is included. If you are unable to pass the certification examination on the first attempt, you can take the exam again. The first re-examination attempt is free.

What payment options available?

You can enroll in classroom training online. Payments can be made using any of the following options and receipt of the same will be issued to the candidate automatically via email. 1. Debit/credit card 2. Net banking 3. Cash/Cheque

Can I cancel my enrollment? Will I get a refund?

Yes, you can cancel your enrollment. We provide you a complete refund after deducting the administration fee plus service taxes. To know more please go through our Cancellation policy

How can I enroll in this workshop?

You can directly enroll for online or classroom training through our website or please email us at info@anexas.net and we will guide you through the enrolment process.

What are the prerequisites for black belt training?

You must be Green Belt Certified.

CERTIFIED PROFESSIONAL IN HEALTHCARE QUALITY

           

  Becoming a Certified Professional Healthcare Quality (CPHQ) could be one of the best career moves for any Physician, Nurse, Healthcare executive or any other member of the healthcare team involved in quality management, performance improvement, risk management, infection control and prevention and health information.

             Anexas, a leading provider of Healthcare Consulting and Education announces the launch of The CPHQ Exam Preparation Course, an essential review for all healthcare professionals planning to take the CPHQ exam. The Course aims to provide healthcare professionals with the knowledge and skills to obtain the Certified Professional in Healthcare Quality Certification administered by the National Association for Healthcare Quality.

            This Course involves a combination of practical demonstrations, discussion groups, case studies and interactive exercises. The participants are expected to gain a solid foundation In the Implementation of quality Initiatives In healthcare by acquiring a common understanding of quality terminologies such as quality assurance, continuous quality Improvement, and total quality management.

KEY FEATURES:

1.Increased Professional Credibility and Excellence.

2. Knowledge and Capability to apply the knowledge

3. Continuous improvement.

4. Marketability.

5. Best Practices

6. Subject matter expert

7. Networking

Do I qualify for the certification?

There are no formal eligibility requirements to sit for the exam. It is recommended that candidates have at least 2 years of experience in the HQ field. The exam is written with the 2-year healthcare quality professional in mind. Please refer to the content outline for detailed content information and tools to assess readiness

How long does it take to prepare to take the exam?

This varies by individual based on your level of experience in the field and your study habits. Based on a recent survey of candidates who successfully passed the exam, on average candidates spent 6 weeks – 3 months preparing.

What is the passing score?

The passing point for the exam is based on the criterion-referenced study and varies based on the difficulty of the individual form. The number of correct answers required to pass is generally around 73%.

How many CE'S do I need to recertify?

Recertification requires 30 CE hours over a 2 year period, and all CE content must be aligned within the current CPHQ content outline. Refer to the CPHQ Recertification Handbook for additional information

SIX SIGMA USES AND HOW IT HELPS THE ORGANISATION TO DEVELOP FOR SUCCESSFUL CAREER.

·         By Learning the SIX SIGMA we can know how to improve the customer loyalty, Time management, Employees Motivation, Strategic Planning, and Supply Chain Management. SIX SIGMA Helps to change the Requirements in the Organization. As the result, they use to Struggle to improve the Organization in various areas. SIX SIGMA always works on Strategy changing Projects. SIX SIGMA deals with the complex analysis with a simple conclusion.

·                      The SIX SIGMA Methodology uses the Data, Measurements, and Statistics to identify process inefficiencies and then applies strategic tools to eliminate defects by Decreasing process Vacation.

·         Learning the LEAN SIX SIGMA and applying the methodologies Can have an incredible impact in future.  SIX SIGMA Professionals are conversant in different approaches to reduces the costs and increase the profits.

 ADVANTAGES OF  SIX SIGMA FOR DIFFERENT ORGANISATIONS

·         When a Employees Trained from the SIX SIGMA they become much problem solvers and they can continue to increase the companies productivity for the careers. The LEAN SIX SIGMA helps in manufacturing Sector by reducing the cost of production, Reduce time cycle of one or more processors for increasing profits and satisfaction levels of customers. Operations the primary functions of SIX SIGMA main function were to identify the cause of a problem.

·         SIX SIGMA MASTER BLACK BELT Employees leads to enterprise the level of enterprise level deployment of Lean Six Sigma. An MBB assists the senior management in driving change and fosters an organizational culture of continuous improvement.

·         SIX SIGMA BLACK BELT Employees leads to manage the big improvement. It also helps with the problem- solving projects. At  these level, we can understand all aspects of six sigma

·         GREEN BELT Employees deals with the data collection and analysis for improvement of projects.

·        YELLOW BELT employees learn the basics of SIX SIGMA. It deals with those who are supporting improvement projects in a limited role in Six Sigma.

·         The actual certification and training help to achieve a culture for improvement.

·         SIX SIGMA improves processes and sustains Quality Improvement.

SIX SIGMA IN HR:

         Six Sigma can build a competency model that will help identify candidates with a right fix of the technical team, leadership, and abilities. Six Sigma creates a job description to help the candidates understand the position of job role to signing on. With the six sigma HR professionals can help the project team work together more effectively.  

SIX SIGMA  HEALTHCARE:

        Lean Six Sigma focuses on eliminating defects.  Using the Lean Six Sigma we can improve patient safety by eliminating life-threatening errors. The benefits of Lean Six Sigma are helping prevent medical errors, reduce mortality rates, decrease time spent in hospital & improve patient care. These principles are also used to help in reducing delivery better safety.

SIX SIGMA IN LOGISTICS:

               Six Sigma helps in logistics to define, analyze, measure, improve & control. It also helps in orders packed and shipped. It reduces the shipping errors and operating expenses reduced. Six Sigma helps to focus on making the best products, and they can focus on getting their products to their customers more efficiently.

SIX SIGMA IN MANUFACTURING:

                  Six Sigma improves the quality of manufacturing outputs and marketing results by ensuring a minimum amount of errors.  Lean Six Sigma was designed to improve the performance in the manufacturing industry. It is developed for quality control in the large scale industries. The main purpose of six sigma in manufacturing was to improve the manufacturing process along with eliminating the number of defects found in them.

SIX SIGMA IN BANKING AND INSURANCE:

                    Six Sigma Improves the Mortgage Administration process to increase response time.  It Improves the legal protection efficiency department, in order to face volume growth. All the  Corporate contracts management process, with the target of an increasing number of contracts. Support to management for Policy Deployment. The Six Sigma covers every aspect of a business process that directly affects customer satisfaction. All the improvements measures are based on the facts and situations. 

 SIX SIGMA IN TELECOMMUNICATIONS:

                      Six Sigma helps to support process workflow thinking. Employees will also concentrate on process improvement by applying Lean Six Sigma principles. Gradual implementation of Six Sigma methodology for managing the process improvement projects. Development of new features, processes for new services. Improves the accuracy timeless and completeness of customer satisfaction and also improves the completeness of new connections. It helps in reducing response time for complaints, improving customer satisfaction.

SIX SIGMA IN PHARMACEUTICAL INDUSTRY:

            Six Sigma helps in quality development. Shorter delivery times to the market. Helps in increasing of financial support for new development. The combination of six sigma and Lean to further enhance shows the customer benefits. The companies well  aware of the problem with declining interest in new initiatives and depending on the maturity of the six sigma implementation, the company size, and processes 

Examples Of Companies That Use Six Sigma

Examples Of Companies That Use Six Sigma
Six Sigma is a methodology used to improve the efficiency and quality of operational processes and lean focuses on identifying streamline processes and reduce the waste.

Lean Six Sigma in Banking, Finance and Insurance

Lean and Six Sigma solutions from Anexas have helped many banks and financial services to improve their processes. Typical application of Lean and Six Sigma in core banking have resulted in reduced cycle times for account opening, profile changes, loan processing, credit card issue, credit card statement issue,fund transfer, etc. Lean and Six Sigma projects in banks have reduced errors to almost zero levels. Some of the projects done in banking are reduction or errors in fund transfer, profile updates, names, addresses, amount, etc.
Checkout : Some of our Clients from Banking, Finance and Insurance Industry.

Lean Six Sigma in Telecommunication
Six Sigma is a business management strategy that is used primarily to identify and rectify errors and defects in a manufacturing or service process.

In the Telecom industry, Six Sigma is commonly used for the development of new features and processes for new services, improvement of accuracy, timeliness and completeness of customer communication and new connections, up-time and quality of services and reduction of response times for complaints, improving customer experience among others. 
Anexas has helped several telecom companies reduce their defects by a factor of 10 and also reduce cycle time of critical processes by 35%.
Checkout: Some of our Clients from Telecommunication

Lean Six Sigma in Oil And Gas, Petrochemical Industry
Too much waste, too much redundancy and lengthy turnaround times result in even the most efficient oil and gas companies failing to meet customer expectations 25-50% of the time. Lean Six Sigma can help in ensuring that customer expectations are met and potential savings of $100millions are realised.

Lean Six Sigma can be applied to the overall process (lifecycle) of oil and gas industry :

1. Upstream process
2. Midstream process
3. Downstream
4. Management processes
5. Enabling processes
6. Checkout: Some of our Clients from Oil And Gas, Petrochemical Industry.

Checkout: Some of our Clients from Oil And Gas, Petrochemical Industry

Lean Six Sigma in HR

Lean and Six Sigma solutions from Anexas have helped many various organizations improve their HR KRAs. Typical application of Lean and Six Sigma has resulted in reduced cycle times for hiring processes, steepening employee learning curve and reducing turnover rates, policy deployment, helped standardize and optimize safety and compliance issues etc. HR professionals can help the project teams work together more effectively. 
Six Sigma can help HR Professionals find the right people for roles and ensure they remain in those positions in rotation. 
Checkout: Some of our Clients from Human Resources Department

Lean Six Sigma in Aerospace and Defence

Anexas has trained, certified and consulted for many government organizations in India and Kingdom of Saudi Arabia. In India, the defense services have benefited from lean and six sigma methodology. In Kingdom of Saudi Arabia, many government  organizations have got trained and implemented six sigma using Anexas' help.

Aerospace - Manufacturers, assemblers and distributors of aircraft and aircraft parts primarily used in commercial or private air transport.

Defense - Producers of components and equipment for the defense industry, including military aircraft, radar equipment and weapons.

Lean Six Sigma in Supply Chain & Logistics

Supply chains made inefficiently with high error rates need Lean Six Sigma. Many points in the supply chain can benefit from the Lean technique of Poka-Yoke. This is a mistake-proofing procedure that prevents human error by forcing the user to complete the task correctly. For example, a software enabled drill counts the number of holes drilled into a work piece; a buzzer sounds if the work piece is removed before the correct number of holes has been drilled.

Anexas has helped one of the largest logistics and shipping companies in the world save wealth worth millions of dollars, by implementing end to end Lean six Sigma Projects to increase the utilization of pickup trucks from 80% to 90% in a span of 6 months. 

Checkout: Some of our clients from Supply Chain and Logistics

 

Lean Six Sigma in Manufacturing​

Lean Six Sigma Training in manufacturing companies has brought drastic improvements in their efficiency and profitability. Six Sigma is a powerful, proven method of improving business efficiency and effectiveness.

Six Sigma helps in better understanding of manufacturing processes and solving the challenges in the operation environment, improving productivity and safety of the work environment, identify the defects, reworks, control and improve the quality of work.

Several clients of Anexas in the Middle East are a fan of its capability to reduce warranty costs of products, and have been with us since our first assignment with them. We also helped save costs by implementing 5S at the shop floor, as well as other benefits such as reduced inventory levels and higher employee productivity.

Checkout: Some of our clients from Manufacturing Industry

 

 

Lean Six Sigma in FMCG, Food & Consumer Products

FMCG companies (high SKU, typically multiple products-per-delivered-pallets) have successfully applied lean in distribution processes by high-mix. They have used lean tools and practices in the value chain between the shippers and the customers distribution center. 

Under the tutelage of Anexas, an NGO ranking among the top 100 NGOs in the world has, at the distribution level, used Six Sigma to not only identify financial improvement opportunities, but also to quickly implement changes in the upstream supply chain to significantly reduce the aforementioned costly wastes.

Checkout: Some of our clients from FMCG, Food & Consumer Products

Lean Six Sigma in Government Agencies

Government agencies are often understaffed and overloaded with work.  There is often an abundance of paperwork overflowing on the desk of employees, and not enough time to get through all of it.  

All Government bodies whether they be Federal, State, or Local agencies are able to implement the Six Sigma management procedure in order to improve customer service and increase the government’s effect on the general public. Traditionally, this process was used in the manufacturing sector but works perfectly within the government and similar organizations. Using 6 Sigma, the government is able to experience the same benefits as the manufacturing industry has. The main goal is to reduce the amount of defects and variables within processes. In this way, the government can use Six Sigma to successfully improve several aspects as it does in other industries.

Government leaders are looking to industry-proven best practices to improve public systems like education, transportation, social services, waste management, environmental protection, and much more. As a result, governments are beginning to see that implementing lean Six Sigma can produce the results that taxpayers are demanding.

Checkout: Lean Six Sigma in Government Agencies

Lean Six Sigma in Pharmaceutical Industry

In Blood Systems Laboratories's(BSL) , as an instance ,Failures of tests, missed inspections, incomplete documentation can all result in failure of an entire batch of product. One of the more common projects at BSL, for example, is the prevention of non-usables. BSL has run multiple projects  involving non-usables in the last two years involving parameters such the presence of preventable errors, empty testing wells, and contaminated sterilization fluids.

By addressing these problems Anexas was able to help reduce non-useable runs by approximately 38% and saved the lab $40,000 per year. The company estimates it has saved over ten times this amount from all Six Sigma projects combined with the skilled guidance of Anexas.

Checkout: Some of our Clients from Pharmaceutical Industry

Lean Six Sigma In Healthcare​

Six Sigma has been used to address many of the most common challenges facing healthcare, including patient safety, technology optimization, Market growth, resource utilization, length of stay and throughput. In some cases, it has been used to focus on a specific department or process, and in other cases it has been implemented on an enterprise-wide basis to achieve a cultural transformation.
Anexas has helped several hospitals in India and the Middle East become better healthcare providers by improving on parameters such as Clinical efficiency, patient safety, physician satisfaction, streamlining the patient transfer, improving Ward Rounds etc.

Our projects on reduction of medicine dispensing time by 50% and reduction of discharge timea from an average of 2.5 hrs to 45 mins have been well received by the international Quality community.

Checkout: Some of our Clients from Healthcare Industry

Lean Six Sigma in IT, ITES, BPO and KPO

Six Sigma has proved quite beneficial for the ITES sector because rather than making direct alterations in the product or service, it concentrates more on making improvements in existing business processes, which automatically improves the quality of final outcome. This is like tackling the root cause that might be creating problems related to quality.

Anexas’s approach of giving supreme importance to VOC has helped internal operations of BPO’s and customer contact centers, something that automatically leads to a reduction in the overall cost of operations. This has not affected customer satisfaction, and helped BPO’s to maintain competencies, which has become quite essential considering the increasing competition in the BPO industry. 

Checkout: Some of our Clients from IT, ITES, BPO, KPO